Returns & Exchanges
At Cowshed, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused and unopened products within 28 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to our online portal using your order number and email address to select the items you wish to return and receive your unique return authorization.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all safety seals remain intact to qualify for a refund due to hygiene regulations.
Ship the Items
Affix the provided pre-paid shipping label to your parcel and drop it off at any authorized courier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our warehouse team has inspected the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing